Engagement Outcomes

Engagement Outcomes is a feature allowing you to gather feedback from your coaches about the outcomes of their engagement with students.

General setup:

  1. Go to Superadmin -> Settings -> Engagement Outcomes
  2. Create the possible outcomes by clicking on „Add engagement outcome” button (these will be the options that coaches can select from)
  3. Toggle the „Enable engagement outcomes” switch on top of the page
  4. Click on „Save” button
  5. By default from now on the future will be enabled in all courses on your platform. You can disable it for specific courses by going to Course Administration -> Other settings and switching the „Enable engagement outcomes” toggle.

Coach use:

  1. Coaches can see a new, round button with a „heart” icon called „Enagement outcomes” next to the course slides
  2. After clicking on it they will see a popup with a form allowing them to add a new outcome.
  3. They can choose the outcome name and optionally add specific slide where the most meaningful conversation happened as well as their comment.
  4. Afterwards coaches can see at the bottom of this popup a list of previously created outcomes for that course group/student with options to edit and remove them.
  5. Coaches can create unlimited amount of outcomes for any student.

Reporting:

  1. Course administrators can view the outcome data for their course in Course Administration -> Analytics -> Engagement Outcomes
  2. Superadmins can view the outcome data for the whole platform in Superadmin -> Analytics -> Enagement Outcomes
  3. They can filter by type of outcome and show only the outcomes with comments
  4. Each outcome has an option to „Show conversation” where it happened. If the detailed outcome slide was specified it will get highlighted in the conversation popup.
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